Lightweight and value-based unification of digital channels and physical points of sale
In an omnichannel landscape where consumers’ expectations are at odds with the speed that businesses are able to respond due to technology restrictions, Devatics Omnichannel Cloud drives significant, yet agile omnichannel value for retailers and consumers alike.
Quick and agile implementation
Minimal upfront cost
Significant ROI within a couple of months
the ultimate stock optimisation solution
Apart from costing sales and eroding margins, poor stock availability online is the biggest cause of customer dissatisfaction. OneStock, our agile, value-based solution allows your website to sell products online that are out of stock in your DC but still available in some of your stores. Our store staff interface allows products to be shipped seamlessly, from store to customers with a seamless experience.
Driving double digit online sales growth for cross-channel retailers, through the aggregation of stock silos, boosting online availability and allowing fulfilment from store networks. OneStock is platform agnostic and compliments existing core/ legacy systems.
Web to store: Devatics Omnichannel Cloud provides various solutions allowing websites to drive traffic to physical stores.
Store to web: OneStock allows stores to provide their own products to the website and other digital channels.
The range of solutions is handled by store staff in a single unified back-office:
Click And Collect
Reserve And Collect
Ship From Store
A dedicated back-office provides Customer Services a comprehensive set of tools for handling all orders and appointments that are initiated via the platform.
The retailer's Headquarters are equipped with a comprehensive dashboard, allowing them to easily monitor and finetune the operations.
Devatics Omnichannel Cloud performs a state-of-the-art Product Recommendation solution, grounded on powerful algorithms and ultra-flexible business rules.
Either integrated with web pages or called by API, merchandising features can be implemented on any digital channel, at any stage of the customer journey.
Fully customisable design
Fully customisable and automated product selection
Point of sale devices are equipped with clienteling functionalities such as machine-learning based recommendations related to each customer's web browsing history:
Vendor mobile device
Point of sale screens
Omnichannel behavioural messaging
Pushing promotional messages to a finely targeted audience brings numerous benefits such as:
Reduced bounce rate
Improved conversion funnel
Increased average basket
Web to store traffic boost
Enhanced in-store experience
Any retailers’ set of digital touchpoints can thus be customised according to the behaviour of every single user, based on a wide variety of criteria (browsing, purchasing, etc.) as well as contextual elements (acquisition channel, device, etc.).
Triggering a message at the right stage of the omnichannel journey allows retailers to: